Where will I collect my
We are based just a short, 10-minute drive off the A303 from the Podimore Roundabout in Somerset. We will send you full directions to our premises in Somerton about a week before your camping trip.
where can I leave my car while I am on holiday?
You will be able to leave your car at our premises while you are away. It will be parked in a secure carpark with CCTV or usually within our lock up storage unit. There is no charge for this, but, we cannot be held responsible for your vehicle whilst you are away.
Will you be able to suggest places for us to visit?
Britain is brimming with a huge variety of attractions. There will be information in your campervan about local attractions and places to go. However, we all have different requirements and suggest you do some homework before you leave for your break away.
How many people will our campervan sleep?
Your campervan sleeps up to 4 people.. i.e. 2 adults on the lower rib bed and 2 children/small adults in the upper bed area. There is a double rib bed in the lower accommodation area and a smaller bed in the pop top (roof area).
Anyone sleeping in the upper area will need to be fairly agile as it is a climb up to get into bed. Great fun for the kids though!
What precautions are you taking to keep my family safe during the Coronavirus situation?
We take our customers and our safety extremely seriously.
So, we take the following steps between each hire.
- Your camper will be thoroughly deep cleaned and sanitised throughout.
- EVERY touchable surface will be cleansed with Antiviral cleaner.
- All cooking equipment, crockery, cutlery etc will be cleaned and washed in a dishwasher where possible.
- The water tank will be treated with sterilising solution.
- All internal and external workings of your camper will be thoroughly checked.
- All social distancing practices and safety measures will be put into place when you visit our premises.
What is included in our campervan and what do we need to take with us?
We love to have plenty of equipment and have been on enough camping trips to know what is needed for a pleasant, stress free holiday.
So, we have included items like, tables, (one for inside and one for outside use), 4 camping chairs, drinking glasses*, crockery* (*plastic/melamine), cutlery, many cooking utensils, saucepans, frying pan and tea towels. A comprehensive list of items will be provided by email when you make your booking.
We do not provide personal items like sleeping bags/bedding and towels as we believe you will want to use your own.
Do you supply toilet and washing facilities?
During the Coronavirus situation, it is possible some campsites may not be able to open their toilet and shower blocks. Also, you may use a campsite without facilities.
So, we have invested in a shower and toilet for each of our campervans. These are available to hire for a small extra charge, (see ‘Extras you may need’ on our hire rates page).
The toilet is an eco friendly Popaloo and is extremely hygienic and easy to use. It will be completely disinfected for your use. You will need to supply your own toilet paper.
The shower consist of a rechargeable, pumped shower unit and large collapsible bucket. This will need to be filled with warmed water as the campervans water supply is cold only. Hot water can be obtained by heating kettles of water. We always take a pair of water shoes/flip flops for wearing whilst showering (even when using campsites showers).
A pop up tent will be supplied for using the shower and toilet.
Remember, you are camping so it won’t be exactly the same as being at home!
Do your campervans have WiFi?
Our campervans do not have WiFi because nowadays most mobile tariffs include mobile data.
The majority of campsites do have a free internet connection and from our experience it is usually very reliable.
Each campervan has 3 USB ports so there are ample points for charging everyone’s devices.
Where can we
We suggest you only go to approved campsites such as Camping and Caravanning Club (C.C.C), as they have many well-appointed locations. From our experience, C.C.C. sites generally have an abundance of facilities, are clean and make you extremely welcome.
Your campervan will come complete with a road atlas showing all the Camping and Caravanning Club (C.C.C) sites. We pay a privilege membership fee and you will find in your campervan a pack containing a guide to all their campsites, together with a privilege card. This card will enable you to get up to 30% discount on C.C.C. club sites which must be pre booked by calling 02476 475426. On arrival you will need to show the privilege card. This card MUST be returned when dropping of your campervan. NOTE – We do not receive a commission for bookings you make.
If you do want to go ‘wild camping’, we suggest you make sure you have permission from the relevant body/land owner. However, to help you, each Campervan is fitted with a solar panel allowing you to go off grid for up to 4 days. (Sun shine dependant!)
Part of the fun for us is planning what we want to do and see. If you enjoy walking for example, perhaps make sure there are walks close by. We suggest you do your homework and look carefully at reviews from previous campers.
Can I take my dog?
We have reluctantly decided not to allow pets in our campervans. This has been a difficult decision for us because having our own dog, we know how important it is to make her a part of our family holiday. So sadly, due to cleanliness, hygiene and the comfort of our many non dog owning hirers, we no longer allow pets in our campervans.
What if we break down?
We have chosen the new VW T6 transporter which are known for their reliability and safety features.
However, in the unlikely event of a breakdown, we have included a breakdown cover on your campervan. You will find the breakdown information in the hire pack of your camper.
We cannot be held responsible for any loss of your holiday accommodation or any other losses so we suggest you take out the relevant travel/holiday insurance cover.
Will the campervan be insured?
Yes. Our hire rates cover 1 driver for fully comprehensive insurance. A second driver can be added for an extra charge. (see our hire rates)
We are sure you understand that hire insurance cover comes with terms and conditions set out by the insurance company and we have to abide by their rules and restrictions. Please see our terms and conditions for more detailed information.
I want to buy my own campervan. Can you help?
Yes, we are able to help you build your own campervan. We have good contacts for buying VW panel vans and work closely with a well established and highly skilled interior fitting company.
We are very happy to help you source your own campervan and offer advice for fitting it to suit your needs.
Please call us on 07717 721782 to discuss this further.